RT @harper: Can we keep the internet? Do we have to give it back?
Aug 8, 2014
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Rob La Gesse
I work for a great company. One that worked for me for 6 years first. But my opinions on this Twitter account are mine alone.
RT @DanielleMorrill: I'd like to hire a marketer who thinks growth hacking is bullshit but has been too busy delivering results to blog about it
Aug 8, 2014
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RT @rcollazo: Rackspace Startup Program Spotlight On HelpSocial: A Social Customer Service App Built On The Rackspace Managed Cloud http://www.rackspace.com/blog...
Aug 8, 2014
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RT @jwazdet: Have you empowered your team lately? Your customers and organization will thank you.
Aug 8, 2014
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OK, so the cat is out of the bag. I updated my LinkedIn profile and could not be more proud. https://t.co/PvgXrw5usZ Thanks, @Rackspace !
Aug 7, 2014
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The Rackers behind @Rackspace - and they are amazing. @DominicMendiola @Racker_Andy @kr8tr @jwazdet @Racker121 @racker_dave @jason_stiles
Aug 7, 2014
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I so much love and hate when I am up with my brain racing. I do good thinking. But I also have that meeting in a few hours ;)
Aug 7, 2014
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I've been using the <subliminal> tag to great joy lately.
Aug 7, 2014
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I am not sure that watching "Apollo 13" at 4am REALLY helps my team win. But it is a damned good movie with amazing lessons.
Aug 7, 2014
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"There's a time for everything… This is your time." - Me smiles.
Aug 7, 2014
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I have an amazing leadership team. They listen, they question. They learn. They trust. They empower. #special
Aug 7, 2014
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Starting watching Apollo 13 right now is probably a bad idea. Unless you know who has your back in the morning.
Aug 7, 2014
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As much of a "social guy" that I am, I am not a guy that joins a lot of stuff. Groups, hangouts, etc. I focus a few things I relish.
Aug 7, 2014
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2am and I have talked to a vendor, a Racker and a customer all in the last 45 minutes. Making yourself available makes you invaluable.
Aug 7, 2014
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It would have been very embarrassing if I failed the Social Media part of our employee conduct training.
Aug 7, 2014
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'I have not completed my employee reviews because customers wanted to talk to me". #bestexcuseever
Aug 7, 2014
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I kinda enjoy our mandatory annual training on ethics, core values, etc.Love to be reminded about what got us here, and how we move forward.
Aug 7, 2014
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RT @MarkMillerITPro: "If you obey all the rules, you will miss all the fun." - Katharine Hepburn
Aug 7, 2014
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“@ohmypuddin: I sneezed and had to change my clothes. #pregnancyproblems” <- Heck, I'm not even pregnant and I have that problem.
Aug 7, 2014
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I have 79 apps on my Samsung Galaxy G4. I have not used 61 of them in the last three months. Time to prune.
Aug 7, 2014
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"Rest assured, IaaS is and will always be one of the pillars of the Rackspace Managed Cloud." #Rackspace http://www.rackspace.com/blog...
Aug 6, 2014
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Aug 6, 2014
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“@JordanRinke: @kr8tr No one is as pretty as you though.” <- Man, I hear banjo music…
Aug 6, 2014
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If you are surrounded by people that look like you, think like you and act like you - expect stagnation.
Aug 6, 2014
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RT @safun: Why I am leaving the best job I ever had http://maxschireson.com/2014... great write up from MongoDB CEO @mschireson on balancing work and family
Aug 6, 2014
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“@jk0: It's amazing how loud a one month old can be.” <- Or a 22 year old :)
Aug 6, 2014
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I'm using everything I know about social and #custserv to help @SocialRest and @HelpSocial build great companies. Check them out!
Aug 6, 2014
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A10 - Absolutely. Things change. People change positions, people change their demeanor. Never is a strong word. #custserv
Aug 6, 2014
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A9: Ask your support staff - they will know better than anyone who your most abusive customers are. Not sure there is a "trait". #custserv
Aug 6, 2014
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A8: The real question is, "If you did the right thing, why are you worried about the publicity?" It is what it is. #custserv
Aug 6, 2014
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Doing #custserv right is so much easier than trying to fix mistakes. SO frustrated that so many companies are so blind to this.
Aug 6, 2014
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A7: Only if they want to remain in business… and especially if they hope to grow into a big business. #custserv
Aug 6, 2014
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