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Larry Hawes
Analyst, consultant, and speaker focused on business use of collaboration, knowledge management, and social software. Also a father, musician, and outdoorsman.
Larry Hawes
Interesting to note that TX Atty. General's victim service case management system is *cloud-based* instance of IBM Case Manager.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
They may not have used the term explicitly, but so many speakers at
#BPMCM14
have invoked
#KM
as a benefit of Adaptive Case Mgmt.
Jun 18, 2014
from
Larry Hawes
Clarification: TX Atty. Gnrl. replacing legacy DMS and mainframe. Will be adding a portal interface to crime victims system soon.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
TX Atty. Gnrl's office uses case management discipline and technology for crime victims services. CM replaced legacy DMS & portal.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
RT @
dianeberry
:
#KM
#KMers
Survey on knowledge reuse - we'll donate $.50 to @
ASPCA
for each completed response
http://surveymonkey.com/s...
Jun 18, 2014
from
Larry Hawes
CIO of Office of TX Atty. General., Rudy Montoya (@rudymontoyatx) now presenting about their use of case management.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
USN Lt. Cmdr. Vogel says key is to get everyone focused on solving the same problem. IMO, Adaptive Case Mgmt. does this by default.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
Lt. Cmdr. Vogel's team broke down authority of individual entities by showing goals could be achieved as a collective. We, not I.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
US Navy Special Forces successfully used @
Yammer
as part of its efforts to get project contractors to communicate with each other.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
Sounds like experimentation in US military is an agile way of getting things done, working around traditional bureaucracy.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
Running experiments in US military yields not only valuable learning, but also quick, inexpensive acquisition of tech capabilities.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
Former US Navy Lt. Commander Stephen Vogel talking about the role of experimentation in the military and its response to change.
#BPMCM14
Jun 18, 2014
from
Larry Hawes
Kicking off third and final day of
#BPMCM14
. Keynotes from former a Navy Lt. Commander and from the current CIO of Texas Attorney General.
Jun 18, 2014
from
Larry Hawes
Pega, IBM, Appian got social a long time ago -
https://www.diigo.com/item...
Jun 18, 2014
from
Larry Hawes
.@swensonkeith's distinction between Production and Adaptive Case Mgmt.: process/case ownership by knowledge worker in latter, not former.
Jun 17, 2014
from
Larry Hawes
.@swensonkeith rightly says that no work is completely unstructured. It may be unpredictable, but structure emerges during process.
#BPMCM14
Jun 17, 2014
from
Larry Hawes
RT @
hjarche
: When we work in networks, one of our main jobs is getting stuff out of our heads and sharing with others
http://t.co/wK68uWHqC7
Jun 17, 2014
from
Larry Hawes
Hearing classic IBM customer problem echoed at
#BPMCM14
: which offering should I buy when they have overlapping functionality? iBPM/Case Mgr
Jun 17, 2014
from
Larry Hawes
Thanks for great healthcare management conversation over lunch at
#BPMCM14
@
wareFLO
@
techydoc
@
steinarcarlsen
and @
swensonkeith
!!
Jun 17, 2014
from
Larry Hawes
RT @
CallewaertFilip
: The word fell at last at
#BPMCM14
: Adaptive Case management
#acm
is a
#PARADIGMSHIFT
. Enter
#agile
#UX
#designthinking
#lean
#km
#meta
...
Jun 17, 2014
from
Larry Hawes
Here's why I like Adaptive Case Mgmt. so much: From tech standpoint, it seamlessly blends systems of record and engagement.
#ACM
#BPMCM14
Jun 17, 2014
from
Larry Hawes
I really like the approach articulated by @
steinarcarlsen
. Tasks are templated objects that may be used as process "snippets".
#BPMCM14
Jun 17, 2014
from
Larry Hawes
Norwegian Courts Administration uses
#ACM
and task mgmt to automate assembly and publication of c. 7K compound documents. Daily!
#BPMCM14
Jun 17, 2014
from
Larry Hawes
RT @
entwistletx
: Knowledge engineering patterns bottom up
#process
discovery
#BPMCM14
http://t.co/fzLZuurVDR
Jun 17, 2014
from
Larry Hawes
The speaker in this
#BPMCM14
session is @
steinarcarlsen
. Just had a chance to look up his Twitter name. He's out in front on task mgmt/ACM.
Jun 17, 2014
from
Larry Hawes
In Adaptive Case Mgmt., the tasks themselves, and their order of completion, may be changed by data generated during the process.
#BPMCM14
Jun 17, 2014
from
Larry Hawes
Speaker says they have applied the 1980s concept of Knowledge Pattern Engineering to agile task management in ACM, with success.
#BPMCM14
Jun 17, 2014
from
Larry Hawes
Enterprise
#social
software, on the other hands, lacks sufficient structure to optimally manage task assignment and completion.
#BPMCM14
Jun 17, 2014
from
Larry Hawes
Listening in on a
#BPMCM14
session on agile knowledge work, or how to manage tasks in adaptive case management systems.
Jun 17, 2014
from
Larry Hawes
Co-location is essential to success of agile methodology, says Agilex's Roger Baker. Can't do agile as well with distributed team.
#BPMCM14
Jun 17, 2014
from
Larry Hawes
RT @
CallewaertFilip
:
#agile
and
#bpm
at
#BPMCM14
by Roger Baker
http://t.co/neDUwIqHVE
Jun 17, 2014
from
Larry Hawes
"Only the business knows process. IT never knows the process." - Roger Baker, Agilex
#BPMCM14
Jun 17, 2014
from
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