Social CRM

Join us to discuss, debate & share info, thoughts, breakthroughs, case studies, best practices on stuff related to Social CRM and/or CRM 2.0
Developing a global digital strategy http://www.mckinsey.com/insight...
Smile! Marketing Firms Are Mining Your Selfies http://online.wsj.com/article...
Tableau hits the $100M mark in third quarter https://gigaom.com/2014...
Understanding the Channels: An Overview of Social, Mobile, Digital and Traditional Marketing for B2B http://www.forbes.com/sites...
Is Customer Service a Part of Your Marketing Budget? | Convince and Convert: Social Media Strategy and Content Marke… http://www.convinceandconvert.com/digital...
The intelligent marketing & sales funnel: A data science makeover http://venturebeat.com/2014...
44 best mobile apps and tools for marketers: How to manage social media from anywhere http://thenextweb.com/socialm...
Customer Success and the Evolution of SaaS Metrics: Churn, LTV, and CAC http://blog.rjmetrics.com/2014...
RT @solvis: 6 Predictions About The State of Digital Marketing In 2015 http://www.forbes.com/sites...
Sprinklr acquires advocacy marketing company, Branderati http://www.sprinklr.com/social-...
Tweets del webinar de Herramientas de Redes Sociales #solvis https://storify.com/jesus_h...
RT @Shipware: The Retail CEO in Year 2020 Will Be Digitally Savvy & Globally Minded Study Finds http://www.retailonlineintegra... @retailonlinemag @mcampanelli
RT @eCommerceDay: En el #eRetailDay México 2014 >> eMarketing en Retail: Estrategias para generar impacto en las ventas minoristas --> http://eretailday.org/inscrip...
RT @glancenetworks: The Journey to Customer-Centric Success: 9 Insights from Hooked On Customers Summit http://customerthink.com/journey... via @Bob_Thompson #custexp
RT @customerthink: MaritzCX Redefines the Business of Customer Experience, Seizes Global Technology Lead http://customerthink.com/maritzc...
RT @customerthink: How Havas Media Views Consumer & Market Analytics http://customerthink.com/how-hav...
RT @solvis: Mañana - Webinar: Nov 6 - 11hrs Buenos Aires - Customer Journey y el ecosistema digital http://www2.solvisconsulting.com/l... #crm #scrm
Whoa! @Facebook got it right! Read what @TamaraDull knows about @JeannetteFino's mandals here: http://www.socialmediatoday.com/content...
RT @eCommerceDay: En el #eRetailDay México 2014 >> eMarketing en Retail: Estrategias para generar impacto en las ventas minoristas --> http://eretailday.org/inscrip...
"Samsung's Gear Circle Bluetooth Headphone Arrives in the US" http://thenextweb.com/insider... by @nattgarun https://twitter.com/BrentLe...
Mañana - Webinar: Nov 6 - 11hrs Buenos Aires - Customer Journey y el ecosistema digital http://www2.solvisconsulting.com/l...
RT @rwang0: breaking: @elisasteele takes over as president of @JiveSoftware @thinkoutloud leaves dec @tonyzingale steps down http://investors.jivesoftware.com/release...
Interesante los tweets de #adtechNY
YouTube Considering Selling Video Subscriptions In 'Near Term' http://www.ibtimes.com/youtube... https://twitter.com/BrentLe...
Y hay que seguir este otro hashtag - #websummit
Hashtag del evento de Customer Engagement en NY - #cew2014
RT @solvis: Presentación del webinar - Cómo elegir una herramienta de monitoreo de Redes Sociales.http://www.slideshare.net/solvisc... #solvis
El valor de la flexibilidad de la marca en la experiencia del cliente via @MundoContact mundocontact
Gigante tecnológico chino pone en Querétaro su sede para América Latina http://pulsosocial.com/2014...
Hellofood, Netflix y las alianzas que MercadoLibre busca en México http://pulsosocial.com/2014...