"In the early days of every platform, I love it, because it introduces me to new people and I get to learn new things, follow new links, etc. And then the marketers come (of which I was one for most of my career) and ruin everything. You would think they'd know, as I now do, how they ruin everything and try to tread lightly. Truthfully, I can't think of a brand with which I want to engage, unless it's for customer service in a very specific situation." - Francine Hardaway