I ordered a 3rd party replacement battery for my wife's Dell laptop. The battery appears to be the correct battery but the laptop refuses to recognize saying "Cannot recognize battery" or similar on boot up. It then refuses to charge the battery.
Maybe you get what you pay for -- it was less than half of what Dell wanted to charge.
- Brian Sullivan
Is there anything I can do?
- Brian Sullivan
Wish I knew what you could do beyond returning the battery. You might have gotten a bad battery.
- Scoble, Alex Scoble
Ask for a replacement from where you got it from?
- rønin
I guess I can try that.
- Brian Sullivan
Price we pay for going cheap on batteries. Quality control often isn't up to snuff. As long as Dell isn't actively blocking out third party batteries (like Panasonic does) you should be able to get one that works.
- rønin
Where did you get the battery, Brian and what brand was it?
- Scoble, Alex Scoble
Dell has been known to actively block 3rd party peripherals and parts in the past (I had a Dell printer that was actually a re-branded Lexmark, but if you tried to put the Lexmark ink cartridges in it, the printer wouldn't recognize them); so you might have to return the battery and bite the bullet on picking up an official Dell part.
- COMPLICATED MR. NOODLE