"I've had the misfortune of needing to interact with a lot of voice mail systems over the years, and what I want to know is, why have I not seen one that has a default mode of operation that is that simple? Two clicks. DONE. No, I don't fucking want to remember what multi-key sequence deletes messages. No, I don't fucking want to have to press a button before each message to get it to actually play. And no, I don't fucking want to have to delete every one of them explicitly after listening to them. Just play all the god damned messages, and then throw them the hell away, you bastard infernal machine!" - Ross Miller

^ That pretty much covers all of my complaints about office phones as well... - Ross Miller