RT @lucapenati: In the #sharingeconomy, there are 3 major opportunities for brands. Is your business adapting properly? http://news.webershandwick.com/tech... cc @jowyang
Nov 11, 2014
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RT @forrester: What's missing from the 6 disciplines of #cx? According to Prezeau -- heart; the passion to drive the client experience. #ForrForum
Nov 7, 2014
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RT @forrester: 95% of business customers will share complaints with others after a bad brand experience - Frljanic #ForrForum
Nov 7, 2014
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Just got off a phone convo with @hover -- ridiculous that the step to update MX records not in the instructions https://t.co/R7zdosDyR1
Nov 7, 2014
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Any goodwill I felt with @Hover is gone, thanks to their shoddy email fwd documentation. Sometimes u get what u pay for.
Nov 7, 2014
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RT @RichBTIG: Disney's Bob Iger: new distribution platforms have created a new “golden age for our content” #goldenage $DIS
Nov 6, 2014
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2/ Using social tech to close #CustExp gap is like movies using SFX to tell the story. Won't work if there's not a human core #ForrForum
Nov 6, 2014
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1/ McCarthy at #ForrForum: "...The only way you will close the #CustExp gap is with technology. Execs need to get on board."
Nov 6, 2014
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If MSFT were to follow the competitive playbook @davewiner is sharing this AM, Flickr would be toast.
Nov 4, 2014
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Politicians on both sides of the aisle have got to remember: Journalism is not a crime http://www.washingtonpost.com/blogs... http://t.co/9MjaqfTrYA”
Aug 19, 2014
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RT @hunterwalk: WashPo (owned by Bezos) inserting AMZN "Buy It Now" buttons into articles. Via @tealtan http://www.washingtonpost.com/lifesty... https://twitter.com/hunterw...
Aug 17, 2014
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Why Startup Urbanism Will Fail Us (via @Shareable) http://www.shareable.net/blog...
Aug 6, 2014
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How does ISIS recruit? Here's a chilling video starring 11-year-olds who declare their loyalty to the Caliphate. https://www.youtube.com/watch...
Jul 28, 2014
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1/ There's a common thread to many responses to @NickKristof column on Gaza and Israel http://www.independent.co.uk/voices...
Jul 20, 2014
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RT @NickKristof: My column tries to correct what I see as three misconceptions about Israel/Gaza http://www.nytimes.com/2014... https://twitter.com/NickKri...
Jul 20, 2014
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RT @NickKristof: excellent piece on the impunity of Indian soldiers for crimes, including rape http://www.nytimes.com/2014...
Jul 20, 2014
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RT @johnmaeda: "Design is deciding what needs to exist in the world regardless of medium." —Taylor Rogalski
Jul 11, 2014
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Shocking! Intercontinental Hotel CEO makes the argument for free hotel wifi http://skift.com/2014... https://twitter.com/connect...
Jul 2, 2014
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3/3 If Twitter can become a platform like TV, where dozens (or 100s) of commerce ideas constantly vie for your attention, they have a chance
Jul 2, 2014
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2/3 What's the key? @NathanCHubbard, formerly of Ticketmaster, might just have the key to immediate gratification http://qz.com/229023...
Jul 2, 2014
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1/3 "Twitter is simply too good an idea—that it shouldn’t someday have billions of users and billions ... in revenue”
Jul 2, 2014
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Perhaps the unluckiest country ever (http://www.quora.com/World-H...), @sinoceros reports on Kiribati's real estate purchase http://qz.com/228948...
Jul 2, 2014
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Amazing video wall at local Starbucks. Very bright, very sharp. Another display shows recent tweets. But no Clover. https://twitter.com/connect...
Jun 28, 2014
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My answer to Which is the unluckiest country? http://www.quora.com/World-H...
Jun 11, 2014
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RT @realtimevegas: 1/Are you an Uber driver? @karaswisher interview with CEO suggests why @Uber may not be lifelong career. http://recode.net/2014...
Jun 11, 2014
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Nestivity early beta access just launched! Reserve your Twitter account now #SocBiz #Nestivity http://nestivity.com via @Nestivity
Feb 8, 2013
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Great seeing @chefcarlapelleg at @phvegas yesterday w/@norm_clarke and @haleylcaldwell -- one of the hottest personalities on the red carpet
Jan 25, 2013
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RT @scotwingo: Jamie Nordstrom @ShopOrgSummit talks to a very full room! #shoporg12 http://twitter.com/scotwin...
Sep 12, 2012
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Lol @eric_andersen: In case you missed it - @GoDaddy says it wasn't hackers, just anonymous "internal network issues" http://techcrunch.com/2012...
Sep 12, 2012
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RT @bmorrissey: CNN's Jeannie Most has discovered ads on toilet paper. Hilarity ensues.
Sep 12, 2012
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RT @TerryMoran: I met Chris Stevens in Benghazi last year during the civil war. He'd just arrived and was so thrilled. An idealist, a patriot. RIP
Sep 12, 2012
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RT @jeffjarvis: Pew continues to show black, Hispanic demos leapfrogging in smartphones: http://pewinternet.org/Reports...
Sep 12, 2012
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